“So so great. Thanks Susan” Principal Bass Wow, outstanding.  Very powerful. You are brilliant. Thank you!  Principal Oboe “I feel more secure in my ability to self-regulate, and I now understand specifically why I feel uncomfortable in these situations. I witnessed moments of my coworkers being given feedback last week, and I could analyse the way the feedback was being given, the way it was being received, and my own reaction as a bystander in much greater detail. This has really helped me understand how I can react better when I am receiving feedbackin the future. Thank you for an amazing experience that I will take with me for the rest of my life.” Stage & Orchestra Manager “Susan's training is remarkable. I thought I was clued up and experienced in giving feedback, but there were a few game changing approaches that will totally change my experiences with giving feedback. Even the stuff I thought I knew was affirmed and expanded on with opportunities to talk to others in the same boat. Using classical music examples was a welcome change to translating corporate speak to music speak and Susan really understands the whole culture - from within, outside, and adjacent. I can’t recommend this PD highly enough.” Associate Conductor 〰️